The communication channel of stakeholders
The priorities and communication practices of stakeholders are listed as follows:
| Charcters | Target communication practices: topics of primary concern |
|---|---|
| Employees | ▪ Internal conference between CEO and employees, employee management meeting, HR communication area ▪Opinion box, sexual harassment complaint, Complaint Report Fraud or Breach of Employee Code of Conduct/Business Ethics ▪ Employee satisfaction survey related to welfare measures ▪ Human rights ▪ Employee communication ▪ Salary and welfares |
| Customers | ▪ Regular communication meeting ▪ Questionnaire response ▪ Customer Satisfaction Monitoring ▪ Customer Service ▪ Innovation management ▪ Ethics and Integrity |
| Investors | ▪ Annual General Meeting ▪ Financial Annual Report ▪ Corporate Governance ▪ Economic performance ▪ Sustainable development strategy |
| Suppliers | ▪ Questionnaires and field audits ▪ Relevant collaborative plans for EHS (Environmental Health and Safety & CSR (Corporate Social Responsibility) with suppliers ▪ Customer service ▪ Compliance ▪ Ethics and Integrity ▪ Sustainable development strategy |
| Community / nonprofit organization | ▪ Dedicated responsible units communicate with community residents ▪ Participation in Neighborhood Residents Assembly, ▪ Visiting the village and community head and residents during the New Year festival ▪ Participation in community activities or seminars ▪ Participation in the operation of external associations ▪ Human rights ▪ Compliance ▪ Environmental management ▪ Local community ▪ Occupational health and safety |
| Government institution | ▪ Public Hearing on Regulations organized by competent authorities, business seminars, ▪ Compliance ▪ Environmental management ▪ Energy use ▪ Use of chemicals ▪Occupational health and safety |
| Media | ▪ Press Release ▪ Company website ▪ Sustainable development strategy |